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Position Description

About the Role

As a Sales Associate, you will play an important role in supporting sales activities, engaging with customers, and helping the company achieve its sales goals. You will assist with customer inquiries, explain products or services, follow up with prospective customers, and maintain accurate sales records.

The ideal candidate is friendly, organized, confident in communication, and eager to learn. We value a positive attitude, a willingness to improve, and a commitment to providing excellent customer service.

Key Responsibilities

• Engage with prospective and existing customers to understand their needs.

• Provide accurate information about products, services, and available offers.

• Assist customers with purchasing decisions and recommend suitable solutions.

• Respond to customer inquiries by phone, email, chat, or in person, depending on the role.

• Follow up with leads and maintain professional customer relationships.

• Support daily sales activities and help achieve established sales targets.

• Prepare quotes, process orders, and maintain accurate sales records.

• Update customer information and sales activities in company systems.

• Collaborate with team members to improve customer satisfaction.

• Participate in training sessions and product knowledge development.

Qualifications

• High school diploma or equivalent preferred.

• Strong verbal and written communication skills.

• Friendly, professional, and customer-focused attitude.

• Basic computer skills and ability to learn sales software.

• Good organizational and time-management skills.

• Ability to work independently and as part of a team.

• Previous sales or customer service experience is a plus but not required.

Benefits & Perks

• Paid Training
• Learn sales techniques, product knowledge, and customer relationship skills.
• Performance Bonuses
• Earn additional incentives based on established performance criteria.
• Career Advancement
• Opportunities to develop sales skills and pursue higher-level roles.
• Flexible Scheduling
• Scheduling options based on business needs and position requirements.
• Supportive Team Environment
• Work with colleagues who support learning and professional development.